Shipping Policy
Effective Date: 2/12/2026
At Thamarat Market, we work hard to ensure your premium dates, nuts, spices, and specialty products arrive fresh and in excellent condition. Please review our shipping policy below.
1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on:
- Weekends
- Major holidays
During high-volume periods, processing times may be slightly extended.
2. Shipping Methods & Carriers
We ship through trusted national carriers such as:
- USPS
- UPS
- FedEx
Shipping options and estimated delivery times are displayed at checkout.
3. Estimated Delivery Times
Once shipped, most orders arrive within:
- 2–7 business days for standard shipping
- 1–3 business days for expedited shipping (if selected)
Delivery times are estimates and may vary depending on location and carrier delays.
4. Shipping Rates
Shipping costs are calculated at checkout based on:
- Package weight
- Destination
- Selected shipping method
From time to time, Thamarat Market may offer free shipping promotions.
5. Address Accuracy
Customers are responsible for providing accurate shipping information.
Thamarat Market is not responsible for:
- Orders shipped to incorrect addresses provided at checkout
- Delays due to incomplete or incorrect information
If a package is returned due to an incorrect address, additional shipping fees may apply.
6. Lost or Stolen Packages
Once an order is marked as delivered by the shipping carrier, Thamarat Market is not responsible for lost or stolen packages.
If your package is lost in transit, please contact us and we will assist you in filing a claim with the carrier.
7. Damaged Shipments
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos of the damaged item and packaging
- Include your order number
We will review the claim and determine an appropriate resolution.
8. International Shipping
At this time, Thamarat Market primarily ships within the United States.
International shipping may be available in the future and may include additional customs fees or import duties, which are the responsibility of the customer.
9. Weather & Natural Product Considerations
Because we sell natural food products, extreme weather conditions may affect certain items. While we package products carefully, Thamarat Market is not responsible for minor changes in texture or appearance due to temperature exposure during transit.
10. Contact Us
For shipping questions, please contact:
Thamarat Market
Email: Info@thamarat-us.com
Response Time: 1–2 business days




